Muthoot Fincorp Limited (Formerly known as Muthoot Debt Management Services Ltd)
Investment & Credit Company (NBFC)
RBI Registration
- CIN
- U65929KL1997PLC011518
- RBI Regional Office
- Thiruvananthapuram
- Classification
- Investment & Credit Company (NBFC) (ICC)
- Registered Address
- Muthoot Centre, TC No 27/ 3022, Punnen Road Thiruvananthapuram Kerala 695001
- RBI-Registered Email
- sachu.sivas@muthoot.com
Loan apps operated by Muthoot Fincorp Limited (Formerly known as Muthoot Debt Management Services Ltd)
This lender reports 10 digital lending apps to the RBI. If an app on your phone is on this list, Muthoot Fincorp Limited (Formerly known as Muthoot Debt Management Services Ltd) is the entity that lends the money and handles your grievance.
- airpay capital
- BankBazaar
- BharatPe for Business
- Digital lending pages of PhonePe Lending on PhonePe Business: Merchant App
- ePayLater
- Kredmint
- Muthoot FinCorp One
- Paytm
- Spice Money -Banking Agent App
- WOGOM B2B Marketplace
Source: RBI's directory of Digital Lending Apps deployed by Regulated Entities, as reported by the entity. A listing is a disclosure by Muthoot Fincorp Limited (Formerly known as Muthoot Debt Management Services Ltd), not an RBI endorsement. Check any loan app →
Contact & Grievance
- Customer Care
- +91-1800-102-1616
- Support Email
- customercare@muthoot.com
- Grievance Officer
- julia.mathew@muthoot.com
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How to contact Muthoot Fincorp Limited (Formerly known as Muthoot Debt Management Services Ltd)
Muthoot Fincorp Limited (Formerly known as Muthoot Debt Management Services Ltd) is an RBI-registered investment & credit company (nbfc). The official website is muthootfincorp.com.
- Customer care: +91-1800-102-1616 — for account issues, EMI queries, and general product questions.
- Support email: customercare@muthoot.com — expected first response within 3-5 working days.
- Grievance officer: julia.mathew@muthoot.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Muthoot Fincorp Limited (Formerly known as Muthoot Debt Management Services Ltd)
- First-line (customer care): raise the issue with Muthoot Fincorp Limited (Formerly known as Muthoot Debt Management Services Ltd) at +91-1800-102-1616 or via email at customercare@muthoot.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at julia.mathew@muthoot.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U65929KL1997PLC011518 in your complaint.
What Muthoot Fincorp Limited (Formerly known as Muthoot Debt Management Services Ltd) does
Muthoot Fincorp Limited (Formerly known as Muthoot Debt Management Services Ltd) operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN U65929KL1997PLC011518.
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