Is MUTHOOT FINCORP ONE Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “MUTHOOT FINCORP ONE”
- 🏛️ Deployed by: 3 regulated entities (see below)
- 📧 Grievance officer: julia.mathew@muthoot.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 MUTHOOT FINCORP ONE — What RBI's DLA Directory Records
| Regulated entity | MUTHOOT CAPITAL SERVICES LTD. (NBFC) |
| Entity website | https://www.muthootcap.com/ |
| Grievance officer | Julia Mathew |
| Grievance contact | julia.mathew@muthoot.com · 18001021616 |
| Regulated entity | MUTHOOT FINCORP LIMITED (FORMERLY MUTHOOT DEBT MANAGEMENT SERVICES LTD) (NBFC) |
| Entity website | https://muthootfincorp.com/ |
| Grievance officer | Julia Mathew |
| Grievance contact | julia.mathew@muthoot.com · 18001021616 |
| Regulated entity | RESPO FINANCIAL CAPITAL PRIVATE LIMITED (NBFC) |
| Entity website | https://respo.co.in/ |
| Grievance officer | Ms. Julia Mathew |
| Grievance contact | julia.mathew@muthoot.com · 4714911626 |
📱 Distributed via: Google Play · iOS App Store · Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is MUTHOOT FINCORP ONE loan app safe?
MUTHOOT FINCORP ONE is listed in RBI's public directory of Digital Lending Apps, deployed by 3 regulated entities including MUTHOOT CAPITAL SERVICES LTD. (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind MUTHOOT FINCORP ONE?
MUTHOOT FINCORP ONE is deployed by 3 RBI-regulated entities: MUTHOOT CAPITAL SERVICES LTD., MUTHOOT FINCORP LIMITED (FORMERLY MUTHOOT DEBT MANAGEMENT SERVICES LTD), RESPO FINANCIAL CAPITAL PRIVATE LIMITED. Your loan agreement names the specific entity for your loan — check it there.
MUTHOOT FINCORP ONE customer care / grievance contact?
The grievance redressal officer on record for MUTHOOT CAPITAL SERVICES LTD. is Julia Mathew — julia.mathew@muthoot.com, 18001021616. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against MUTHOOT FINCORP ONE?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (julia.mathew@muthoot.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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