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Consumer Protection News India

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DPDP Act, scam alerts, cybercrime, consumer forum wins, RBI Sachet portal news.

📰 Latest Consumer Protection News

Consumer Protection

Dhanteras Gold: 3 Certificates That Protect Your ₹50K+

Buying gold or diamond jewellery this Dhanteras? A BIS hallmark only confirms gold purity — it says nothing about your diamonds or gemstones. Here's what each certificate actually covers and what to demand before paying.

Personal Finance News in CNBCTV18, Personal Finance Latest News, Personal Finance News
Consumer Protection

SSL Flaw Exposed: Is Your Net Banking Safe?

A major Indian digital security company is shutting its SSL certificate business after a researcher found weak encryption keys. This affects how safe your online banking and UPI logins actually are — here's what you need to know.

Inc42 Media
Consumer Protection

6 Cyber Fraudsters Caught: Is Your Money Safe?

Faridabad Police arrested six people for a ₹50 lakh cyber fraud. These scammers used digital tricks to steal money from victims. Here's what you must know to protect your own bank account and savings.

Rediff
Consumer Protection

SBI Data Leak: Are Your Bank Details at Risk?

SBI has flagged a possible customer data leak on the dark web involving nearly 4,000 records with personal details. If you bank with SBI, here's what you need to check and do right now to protect your money and identity.

Latest Money & Banking, Financial News Today - news | The HinduBusinessLine
Consumer Protection

SBI Data Leak: Is Your Personal Info on Dark Web?

SBI confirmed nearly 3,900 customer records — including mobile numbers, dates of birth, email addresses, and loan details — were found exposed on the dark web. If you're an SBI customer, here's what to do immediately.

Inc42 Media
Consumer Protection

Restaurant Service Charge: Your Legal Right to Refuse

India's top consumer watchdog CCPA has ruled that restaurants cannot auto-add a service charge to your bill. You have the legal right to refuse it — and complain if they force it.

taxguruin
Consumer Protection

Cyber Fraud Up? 5 Moves to Protect Your Money

Online financial fraud is rising fast in India. The Sahyog Portal was built to fight it, but accountability gaps mean your best defence is still yourself. Here are 5 practical steps to protect your bank account, loans, and savings right now.

MEDIANAMA
Consumer Protection

Failed UPI Payment? Get ₹100/Day If Bank Delays

If your UPI, ATM, or card payment fails but money is still debited, RBI rules say your bank must refund within a set deadline — or pay you ₹100 per day as compensation. Most Indians don't know they can claim this.

Livemint
Consumer Protection

45-Day Rule: Your Consumer Complaint Gets Stronger

The Supreme Court ruled that consumer forums cannot extend the 45-day deadline for companies to reply to your complaint. Miss it, and the forum proceeds without their defence. This makes your complaint much harder for big companies to delay.

taxguruin
Consumer Protection

SIM Binding Rule: Will Your Bank App Stop Working?

The government wants to tie your banking apps to your active SIM card to fight fraud. But a new survey says most users and small businesses fear being locked out. Here is what this could mean for your money access.

MEDIANAMA
Consumer Protection

KYC API Hack: Is Your Fintech Account Safe?

CERT-In has warned fintechs and NBFCs about hackers breaking into KYC systems through API hijacks, possibly using AI tools, leading to fake accounts and unauthorised money transfers from real customers.

MEDIANAMA
Consumer Protection

Fake GST ITC Fraud: Is Your Business at Risk?

Courts are cracking down hard on fake GST input tax credit fraud. Even small business owners can get caught in fake supplier networks. Here's what ITC fraud is, how it happens, and how to protect yourself.

taxguruin
Consumer Protection

Frozen Screen UPI Scam: Is Your Phone a Vault?

A new UPI scam tricks you into giving strangers remote access to your phone by faking a frozen screen or banking app error. Once in, they transfer your money and vanish. Here's how to spot it and stay safe.

Personal Finance News in CNBCTV18, Personal Finance Latest News, Personal Finance News
Consumer Protection

14-Year Fight: Insurer Pays ₹70L Fire Claim

A BMW owner's car caught fire after a tyre puncture on a Maharashtra highway. United India Insurance refused to pay. After 14 years of fighting, a consumer commission ordered the insurer to pay ₹70 lakh. Your insurer can't just reject a valid claim.

mint - money
Consumer Protection

ICICI Lombard Denied ₹50L Claim: Nominee Won

ICICI Lombard rejected a ₹50 lakh personal accident claim citing misrepresentation. But the insurer's own investigator said the claim was valid. The Kurnool Consumer Commission ordered ICICI Lombard to pay. Here's what every policyholder and nominee must know.

Wealth-Economic Times
Consumer Protection

₹48L Digital Arrest Scam: Could You Be Next?

A retired Chandigarh teacher lost ₹48 lakh to scammers posing as police and CBI officers in a 'digital arrest' fraud. They trapped her on video call for days, claiming she was under investigation. Here's how to protect yourself.

News Mobile
Consumer Protection

80G Tax Claim Rejected? A Typo Can Cost You ₹15,000

A tax tribunal ruled that a wrong section code on a donation form is a minor fixable error, not grounds for full rejection. If your 80G deduction was denied for a technical mistake, you may have the right to get it reconsidered.

taxguruin
Consumer Protection

Bank Strike: Is Your KYC Trapping You at the Branch?

Over half of bank users faced delays accessing their money during strikes. A new survey shows 67% are frustrated by repeated KYC demands. Here is what this means for your accounts and what you can do.

Personal Finance News in CNBCTV18, Personal Finance Latest News, Personal Finance News
Consumer Protection

₹1 Crore Claim Rejected: Wife Fought & Won

An insurer rejected a ₹1 crore accidental death claim claiming the policyholder lied about income. The consumer court ruled: insurers must prove deliberate fraud with hard evidence, not just suspicion. The wife won the full claim.

Wealth-Economic Times
Consumer Protection

Digital Arrest Scam: ₹100Cr Stolen in 19 Months

Fraudsters posing as police or government officers trap victims on video calls, threaten 'digital arrest', and steal crores. Senior citizens are the biggest targets. Here's how to spot and stop this scam before it reaches your family.

NDTV Profit - Latest
Consumer Protection

Insurer Denied Rain Damage Claim — Owner Wins ₹2.02L

A car owner's insurer rejected his claim after rainwater damaged his luxury vehicle. He fought back and won ₹2.02 lakh in compensation — here's what the ruling means for your own vehicle insurance claim.

mint - money
Consumer Protection

₹5L Claim Rejected? Forum Forced Insurer to Pay

A Mumbai consumer forum ordered Max Bupa to pay a ₹5 lakh pancreatitis claim it had rejected using a 24-month waiting period clause. The ruling shows policyholders can fight back against unfair rejections.

mint - money
Consumer Protection

Bank Mis-Sold Insurance? Win ₹10L Back in Court

A 73-year-old retired professor got ₹10.6 lakh back after a Hyderabad consumer court ruled that his signature on insurance papers did NOT mean he truly agreed to buy the policy. Banks and insurers can't hide behind your signature.

mint - money
Consumer Protection

DHFL: ₹51.75 Cr Frozen — Is Your NBFC Deposit Safe?

The Enforcement Directorate has frozen ₹51.75 crore in bank deposits linked to the DHFL fraud case. Here's what this ongoing saga means for anyone who trusts their savings to housing finance companies or NBFCs.

ETLegalWorld.com
Consumer Protection

Live Trading Gurus on Instagram: Is Your Money Safe?

SEBI is warning investors to be careful of people showing live trades on social media. These unregistered 'gurus' can mislead you into risky trades and if you lose money, you have no legal protection to recover it.

SEBI RSS Feed
Consumer Protection

Faulty Phone? Consumer Court Can Get ₹45,500 Back

A Haryana consumer court ordered Apple to refund the full price of a faulty iPhone 15. This is a reminder that every Indian buyer has the legal right to demand a refund, replacement, or compensation for defective products — including smartphones, appliances, and gadgets.

NDTV Profit - Latest
Consumer Protection

Insurer Denied ₹1Cr Claim — Court Forced Them to Pay

A widow's ₹1 crore life insurance claim was initially rejected for alleged non-disclosure. The court ruled in her favour. Here's what every policyholder must know to protect their family from the same fate.

mint - money
Consumer Protection

Fake ₹6,000 Tax Notice? You Could Be Scammed

A fake Income Tax notice demanding ₹6,000 is circulating online. The government's PIB Fact Check unit has confirmed it is a phishing scam. The real IT Department never asks for payments or sensitive details over email or unknown messages.

Wealth-Economic Times
Consumer Protection

Railways Denied Your Seat? Win ₹50,000 in Consumer Court

A senior citizen couple was denied their reserved train berths due to overcrowding. They filed a consumer complaint against Indian Railways and won ₹50,000 in compensation. Here is how you can do the same if your rights as a passenger are violated.

Wealth-Economic Times
Consumer Protection

5 EPF Fraud Traps Draining Your Retirement Fund

Cyber fraudsters are actively targeting EPFO members with fake UAN portals, phishing calls, and OTP scams. Here's what every salaried employee must know to keep their PF savings safe — and what red flags to never ignore.

Wealth-Economic Times

❓ Consumer Protection — Quick Answers

How do I report a financial fraud in India?
For online fraud, call 1930 (national cybercrime helpline) or report on cybercrime.gov.in — the sooner the better as banks can freeze the fraud account within 24 hours. For banking or lending harassment, file with the RBI Ombudsman via cms.rbi.org.in. GoCredit's Loan Kavach offers free RBI complaint drafting.
What is the DPDP Act 2023?
The Digital Personal Data Protection Act mandates consent for data collection, restricts data transfer to unauthorised countries, and gives users rights to access, correct, and erase their personal data. Companies handling personal data must appoint a data protection officer and notify the Data Protection Board of breaches.
What are 'digital arrest' scams?
Scammers impersonate CBI/police/customs and threaten arrest for fabricated crimes, demanding money or 'verification transfer' to a bank account. No Indian law enforcement agency 'arrests' via video call or demands money to release you. Hang up immediately, report to 1930, never transfer any money.
How do consumer forums work in India?
Three-tier system: District (up to Rs 1 crore), State (Rs 1-10 crore), National (over Rs 10 crore). File in the forum where the seller has a branch or where you live. No lawyer needed. Filing fee is nominal (Rs 200-500 for district). Landmark rulings favouring consumers appear on ncdrc.nic.in.

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