Builder Ignoring Defects? RERA Gives You 5-Year Shield

Under RERA, builders must fix structural defects, workmanship issues, and quality problems within 5 years of possession. If they don't repair within 30 days of your complaint, you can legally claim compensation. Most homebuyers don't know this right exists.

Here's what happened: RERA mandates builders to fix structural, workmanship, and quality defects reported within 5 years of handing over possession to the homebuyer.. Once a defect is officially reported, the builder has a strict 30-day window to carry out repairs at no cost to the homebuyer.. If the builder fails to act within 30 days, the homebuyer can file a complaint with the state RERA authority and claim monetary compensation..

What you should do: Document every defect immediately — take dated photos, videos, and get a written assessment from an independent civil engineer to build your case.. Send a written complaint to your builder via email or registered post, clearly stating the defect and citing your rights under Section 14(3) of RERA.. If the builder ignores your complaint beyond 30 days, file a formal grievance on your state's RERA portal — most states allow online filing within minutes..

Pro tip: RERA's 5-year defect liability clock starts from the date of possession — not the date you move in or register the property. Save your possession letter carefully.