Sberbank
Foreign Bank
RBI Registration
- CoR Status
- Valid
- Classification
- Foreign Bank (FB)
Contact & Grievance
- Website
- https://sberbank.co.in
- Customer Care
- +91 11 40048888
- Contact Number
- +91 11 40048868
- Support Email
- customersupport-ind@sberbank.ru
- Grievance Officer
- nodalofficer@sberbank.ru
Looking for a different lender?
Search by company name or the loan app's brand name — many apps lend under a different registered company.
How to contact Sberbank
Sberbank is an RBI-registered foreign bank. The official website is sberbank.co.in.
- Customer care: +91 11 40048888 — for account issues, EMI queries, and general product questions.
- Support email: customersupport-ind@sberbank.ru — expected first response within 3-5 working days.
- Grievance officer: nodalofficer@sberbank.ru — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Sberbank
- First-line (customer care): raise the issue with Sberbank at +91 11 40048888 or via email at customersupport-ind@sberbank.ru. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at nodalofficer@sberbank.ru. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge.
What Sberbank does
Sberbank operates as a Foreign Bank with a currently valid Certificate of Registration. It is a foreign-owned commercial bank operating in India under RBI regulation. You can verify current registration status directly on the RBI NBFC list.
Looking for a personal loan?
GoCredit's AI Loan Agent compares 100+ RBI-registered lenders for you and finds the cheapest pre-approved offer in 60 seconds.
Compare 100+ Lenders →Sberbank ke saath kisi issue ka resolution chahiye?
Verified Grievance Officer contact, RBI ka 3-step escalation, aur Banking Ombudsman ka path — sab ek jagah.
See Grievance Help →Already getting recovery calls from Sberbank?
Loan Kavach's legal team intervenes within 24h, files RBI complaints, and shields you from unlawful recovery practices — available in the GoCredit app.