IIFL Finance Limited
Investment & Credit Company (NBFC)
RBI Registration
- CIN
- L67100MH1995PLC093797
- RBI Regional Office
- Mumbai
- Classification
- Investment & Credit Company (NBFC) (ICC)
- Registered Address
- IIFL House, Sun Infotech Park, Road No. 16V Plot No. B-23, MIDC, Thane Industrial Area, Wagle Estate Thane Maharashtra 400604
- RBI-Registered Email
- pno@iifl.com
Loan apps operated by IIFL
This lender reports 2 digital lending apps to the RBI. If an app on your phone is on this list, IIFL is the entity that lends the money and handles your grievance.
Source: RBI's directory of Digital Lending Apps deployed by Regulated Entities, as reported by the entity. A listing is a disclosure by IIFL, not an RBI endorsement. Check any loan app →
Contact & Grievance
- Website
- https://www.iifl.com
- Customer Care
- +91-1860-267-3000
- Support Line
- +91-7039050000
- Contact Number
- +91-22-45205810
- Support Email
- customer.care@iifl.com
- Grievance Officer
- nodalofficer@iifl.com
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How to contact IIFL
IIFL is an RBI-registered investment & credit company (nbfc). The official website is iifl.com.
- Customer care: +91-1860-267-3000 — for account issues, EMI queries, and general product questions.
- Support email: customer.care@iifl.com — expected first response within 3-5 working days.
- Grievance officer: nodalofficer@iifl.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against IIFL
- First-line (customer care): raise the issue with IIFL at +91-1860-267-3000 or via email at customer.care@iifl.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at nodalofficer@iifl.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN L67100MH1995PLC093797 in your complaint.
What IIFL does
IIFL operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN L67100MH1995PLC093797.
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