Equitas Small Finance Bank Limited
Small Finance Bank
RBI Registration
- CoR Status
- Valid
- Classification
- Small Finance Bank (SFB)
Loan apps operated by Equitas Small Finance Bank
This lender reports 2 digital lending apps to the RBI. If an app on your phone is on this list, Equitas Small Finance Bank is the entity that lends the money and handles your grievance.
Source: RBI's directory of Digital Lending Apps deployed by Regulated Entities, as reported by the entity. A listing is a disclosure by Equitas Small Finance Bank, not an RBI endorsement. Check any loan app →
Contact & Grievance
- Website
- https://www.equitasbank.com
- Customer Care
- +91-1800-103-1222
- Support Line
- +91-1800-103-2977
- Contact Number
- +91-44-42995000
- Support Email
- customerservice@equitasbank.com
- Grievance Officer
- nodalofficer@equitasbank.com
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How to contact Equitas Small Finance Bank
Equitas Small Finance Bank is an RBI-registered small finance bank. The official website is equitasbank.com.
- Customer care: +91-1800-103-1222 — for account issues, EMI queries, and general product questions.
- Support email: customerservice@equitasbank.com — expected first response within 3-5 working days.
- Grievance officer: nodalofficer@equitasbank.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Equitas Small Finance Bank
- First-line (customer care): raise the issue with Equitas Small Finance Bank at +91-1800-103-1222 or via email at customerservice@equitasbank.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at nodalofficer@equitasbank.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge.
What Equitas Small Finance Bank does
Equitas Small Finance Bank operates as a Small Finance Bank with a currently valid Certificate of Registration. It is licensed to accept deposits and provide loans to unbanked and underbanked segments. You can verify current registration status directly on the RBI NBFC list.
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