How do I contact Axis?

Customer care: +18004190094. Support email: customer.support@axisfinance.in. Grievance officer: grievance@axisfinance.in. Official website: https://www.axisfinance.in.

How do I file a complaint against Axis?

RBI follows a 3-tier escalation. 1) Raise the issue with Axis customer care (they must respond within 30 days). 2) If unresolved, escalate to the Grievance Officer at grievance@axisfinance.in. 3) File a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in — free of charge. Refer to CIN U65921MH1995PLC212675.

Is Axis RBI registered?

Axis is registered with the Reserve Bank of India as an Investment & Credit Company (NBFC) (CIN: U65921MH1995PLC212675). Current status can be verified on the official RBI NBFC list at rbi.org.in.

ICC

Axis Finance Ltd.

Investment & Credit Company (NBFC)

Verified by GoCredit · Registration details sourced from RBI public records. For complaints, always verify contact details on the lender's official site.

RBI Registration

CIN: U65921MH1995PLC212675
RBI Regional Office: Mumbai
Classification: Investment & Credit Company (NBFC) (ICC)
Registered Address: Axis House, Ground Floor, Wadia International Centre, Worli Mumbai City Maharashtra 400025
RBI-Registered Email: Ashish.Sampat@axisfinance.in

Contact & Grievance

Website: https://www.axisfinance.in
Customer Care: +18004190094
Support Email: customer.support@axisfinance.in
Grievance Officer: grievance@axisfinance.in

Looking for a different lender?

Search by company name or the loan app's brand name — many apps lend under a different registered company.

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How to contact Axis

Axis is an RBI-registered investment & credit company (nbfc). The official website is axisfinance.in.

Customer care: +18004190094 — for account issues, EMI queries, and general product questions.
Support email: customer.support@axisfinance.in — expected first response within 3-5 working days.
Grievance officer: grievance@axisfinance.in — use only after customer care has not resolved your issue within 30 days.

How to file a complaint against Axis

First-line (customer care): raise the issue with Axis at +18004190094 or via email at customer.support@axisfinance.in. Note your complaint reference number. They must respond within 30 days.
Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at grievance@axisfinance.in. Attach your original complaint reference number and any written correspondence.
Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U65921MH1995PLC212675 in your complaint.

What Axis does

Axis operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN U65921MH1995PLC212675.

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