Australia and New Zealand Banking Group Limited
Foreign Bank
RBI Registration
- CoR Status
- Valid
- Classification
- Foreign Bank (FB)
Contact & Grievance
- Website
- https://www.anz.com
- Customer Care
- +91 22 41120235
- Support Line
- 0008006101008
- Contact Number
- +65 6637 7671
- Support Email
- IN.Clientservices@anz.com
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How to contact Australia and New Zealand Banking Group
Australia and New Zealand Banking Group is an RBI-registered foreign bank. The official website is anz.com.
- Customer care: +91 22 41120235 — for account issues, EMI queries, and general product questions.
- Support email: IN.Clientservices@anz.com — expected first response within 3-5 working days.
How to file a complaint against Australia and New Zealand Banking Group
- First-line (customer care): raise the issue with Australia and New Zealand Banking Group at +91 22 41120235 or via email at IN.Clientservices@anz.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge.
What Australia and New Zealand Banking Group does
Australia and New Zealand Banking Group operates as a Foreign Bank with a currently valid Certificate of Registration. It is a foreign-owned commercial bank operating in India under RBI regulation. You can verify current registration status directly on the RBI NBFC list.
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