Shivalik SFB — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the Shivalik SFB loan app.
Common questions about Shivalik SFB
Is Shivalik SFB RBI registered?
Yes. Shivalik SFB is the consumer-facing brand of Shivalik Small Finance Bank Limited, a Small Finance Bank registered with the Reserve Bank of India.
Who is the real lender behind the Shivalik SFB app?
Shivalik Small Finance Bank Limited is the regulated entity that issues loans through the Shivalik SFB brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the Shivalik SFB customer care number?
Shivalik SFB customer care details are managed by Shivalik Small Finance Bank Limited. The RBI-registered email is on record. For phone support, check inside the Shivalik SFB app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against Shivalik SFB?
Three-step escalation: (1) Raise a complaint in the Shivalik SFB app or write to Shivalik Small Finance Bank Limited at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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