Shivalik Small Finance Bank Limited
Small Finance Bank
RBI Registration
- CoR Status
- Valid
- Classification
- Small Finance Bank (SFB)
Loan apps operated by Shivalik Small Finance Bank
This lender reports one digital lending app to the RBI. If an app on your phone is on this list, Shivalik Small Finance Bank is the entity that lends the money and handles your grievance.
Source: RBI's directory of Digital Lending Apps deployed by Regulated Entities, as reported by the entity. A listing is a disclosure by Shivalik Small Finance Bank, not an RBI endorsement. Check any loan app →
Contact & Grievance
- Website
- https://www.shivalikbank.com
- Customer Care
- +91-1800-202-5333
- Support Line
- +91-0120-4060011
- Contact Number
- +91-0120-4060012
- Support Email
- customercare@shivalikbank.com
- Grievance Officer
- grievance@shivalikbank.com
Looking for a different lender?
Search by company name or the loan app's brand name — many apps lend under a different registered company.
How to contact Shivalik Small Finance Bank
Shivalik Small Finance Bank is an RBI-registered small finance bank. The official website is shivalikbank.com.
- Customer care: +91-1800-202-5333 — for account issues, EMI queries, and general product questions.
- Support email: customercare@shivalikbank.com — expected first response within 3-5 working days.
- Grievance officer: grievance@shivalikbank.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Shivalik Small Finance Bank
- First-line (customer care): raise the issue with Shivalik Small Finance Bank at +91-1800-202-5333 or via email at customercare@shivalikbank.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at grievance@shivalikbank.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge.
What Shivalik Small Finance Bank does
Shivalik Small Finance Bank operates as a Small Finance Bank with a currently valid Certificate of Registration. It is licensed to accept deposits and provide loans to unbanked and underbanked segments. You can verify current registration status directly on the RBI NBFC list.
Looking for a personal loan?
GoCredit's AI Loan Agent compares 100+ RBI-registered lenders for you and finds the cheapest pre-approved offer in 60 seconds.
Compare 100+ Lenders →Shivalik Small Finance Bank ke saath kisi issue ka resolution chahiye?
Verified Grievance Officer contact, RBI ka 3-step escalation, aur Banking Ombudsman ka path — sab ek jagah.
See Grievance Help →Already getting recovery calls from Shivalik Small Finance Bank?
Loan Kavach's legal team intervenes within 24h, files RBI complaints, and shields you from unlawful recovery practices — available in the GoCredit app.