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Kreditcall — Real Lender, Customer Care, Grievance Officer

Verified registration and grievance details for the Kreditcall loan app.

Real lender behind Kreditcall
Usha Financial Services Limited
Investment & Credit Company (NBFC) · CIN L74899DL1995PLC068604
View full RBI registration details →
RBI Status
✓ Registered as ICC
RBI New Delhi
Verified Email

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Common questions about Kreditcall

Is Kreditcall RBI registered?

Yes. Kreditcall is the consumer-facing brand of Usha Financial Services Limited, a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN L74899DL1995PLC068604), with its registered office under the RBI New Delhi regional office.

Who is the real lender behind the Kreditcall app?

Usha Financial Services Limited is the regulated entity that issues loans through the Kreditcall brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: 330 Mezzanine Floor Functional Industrial Estate Patparganj New Delhi 110092.

What is the Kreditcall customer care number?

Verified customer care number for Usha Financial Services Limited: +911204320775. Last verified 29 Sept 2026. Always cross-check on the official Kreditcall app or website before calling — scam helplines target lending app users.

How do I file a complaint against Kreditcall?

Three-step escalation: (1) Raise a complaint in the Kreditcall app or write to Usha Financial Services Limited at grievance@ushafinancial.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.

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Checking whether Kreditcall is safe?

The safety verdict page shows Kreditcall's RBI registration status, the regulated entity behind the app, and its grievance officer's verified contact.

Is Kreditcall safe? See the RBI verdict →

Already getting recovery calls from Kreditcall?

Loan Kavach's legal team intervenes within 24h, files RBI complaints, and shields you from unlawful recovery practices — available in the GoCredit app.

Source: RBI public records + verified web data. GoCredit is not affiliated with or endorsed by Kreditcall or Usha Financial Services Limited. Always verify customer care numbers on the official Kreditcall app — fake helplines are common for lending app brands.

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