HDB Financial — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the HDB Financial loan app.
Common questions about HDB Financial
Is HDB Financial RBI registered?
Yes. HDB Financial is the consumer-facing brand of HDB Financial Services Limited, a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN U65993GJ2007PLC051028), with its registered office under the RBI Ahmedabad regional office.
Who is the real lender behind the HDB Financial app?
HDB Financial Services Limited is the regulated entity that issues loans through the HDB Financial brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: Radhika, 2nd Floor Law Garden Road, Navrangpura Ahmedabad Gujarat 380009.
What is the HDB Financial customer care number?
HDB Financial customer care details are managed by HDB Financial Services Limited. The RBI-registered email on record is dipti.khandelwal@hdbfs.com. For phone support, check inside the HDB Financial app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against HDB Financial?
Three-step escalation: (1) Raise a complaint in the HDB Financial app or write to HDB Financial Services Limited at dipti.khandelwal@hdbfs.com. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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