Is Pocket Mitra Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “Pocket Mitra”
- 🏛️ Deployed by: JAI FINANCE (INDIA) LTD. (NBFC)
- 📧 Grievance officer: complaint@jaifinance.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Pocket Mitra — What RBI's DLA Directory Records
| Regulated entity | JAI FINANCE (INDIA) LTD. (NBFC) |
| Entity website | https://jaifinance.in/ |
| Grievance officer | Bhavesh Krishna |
| Grievance contact | complaint@jaifinance.in · 9071074742 |
📱 Distributed via: iOS App Store
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is Pocket Mitra loan app safe?
Pocket Mitra is listed in RBI's public directory of Digital Lending Apps, deployed by JAI FINANCE (INDIA) LTD. (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Pocket Mitra?
Pocket Mitra is deployed by JAI FINANCE (INDIA) LTD., a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Pocket Mitra customer care / grievance contact?
The grievance redressal officer on record is Bhavesh Krishna — complaint@jaifinance.in, 9071074742. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Pocket Mitra?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (complaint@jaifinance.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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