Is Pocket Mitra Loan App Safe? Customer Care + RBI
Updated 2026-10-16
- ✅ Real lender: Jai Finance (India) (RBI-registered)
- 📞 Customer care: +919071074742
- 📧 Grievance email: complaint@jaifinance.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Pocket Mitra — Verified Facts
| Real NBFC | Jai Finance (India) |
| RBI Status | Registered ICC |
| CIN | U65922AS1985PLC002423 |
| Customer care | +919071074742 |
| Grievance email | complaint@jaifinance.in |
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❓ Quick Answers
Is Pocket Mitra loan app safe?
Yes — loans on Pocket Mitra are given by Jai Finance (India), an RBI-registered lender. Always verify the lender name inside the app matches Jai Finance (India) Ltd. before applying.
Pocket Mitra customer care number?
Verified: +919071074742 (customer care of Jai Finance (India), the lender). Do not trust third-party numbers found via Google — scam helplines target loan-app users.
Is Pocket Mitra RBI registered?
Jai Finance (India) (the entity behind Pocket Mitra) is an RBI-registered ICC, CIN U65922AS1985PLC002423.
How to file a complaint against Pocket Mitra?
Step 1: raise inside the Pocket Mitra app. Step 2: email complaint@jaifinance.in. Step 3: no response in 30 days — escalate free to RBI Ombudsman at cms.rbi.org.in (RB-IOS 2026).
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