Is Groww Loan App Safe? Customer Care + RBI
Updated 2026-10-16
- ✅ Real lender: Groww Creditserv Technology (RBI-registered)
- 📞 Customer care: +919108800000
- 📧 Grievance email: gcsgrievances@groww.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Groww — Verified Facts
| Real NBFC | Groww Creditserv Technology |
| RBI Status | Registered ICC |
| CIN | U65990KA2021PTC143517 |
| Customer care | +919108800000 |
| Grievance email | gcsgrievances@groww.in |
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❓ Quick Answers
Is Groww loan app safe?
Yes — loans on Groww are given by Groww Creditserv Technology, an RBI-registered lender. Always verify the lender name inside the app matches Groww Creditserv Technology Private Limited before applying.
Groww customer care number?
Verified: +919108800000 (customer care of Groww Creditserv Technology, the lender). Do not trust third-party numbers found via Google — scam helplines target loan-app users.
Is Groww RBI registered?
Groww Creditserv Technology (the entity behind Groww) is an RBI-registered ICC, CIN U65990KA2021PTC143517.
How to file a complaint against Groww?
Step 1: raise inside the Groww app. Step 2: email gcsgrievances@groww.in. Step 3: no response in 30 days — escalate free to RBI Ombudsman at cms.rbi.org.in (RB-IOS 2026).
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