Is FlexPay Loan App Safe? Customer Care + RBI
Updated 2026-10-16
- ✅ Real lender: Vivifi India Finance (P) (RBI-registered)
- 📞 Customer care: +914046175151
- 📧 Grievance email: prakash.rajan@vivifin.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 FlexPay — Verified Facts
| Real NBFC | Vivifi India Finance (P) |
| RBI Status | Registered ICC |
| CIN | U65923TG2016PTC110767 |
| Customer care | +914046175151 |
| Grievance email | prakash.rajan@vivifin.com |
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❓ Quick Answers
Is FlexPay loan app safe?
Yes — loans on FlexPay are given by Vivifi India Finance (P), an RBI-registered lender. Always verify the lender name inside the app matches Vivifi India Finance (P) Ltd before applying.
FlexPay customer care number?
Verified: +914046175151 (customer care of Vivifi India Finance (P), the lender). Do not trust third-party numbers found via Google — scam helplines target loan-app users.
Is FlexPay RBI registered?
Vivifi India Finance (P) (the entity behind FlexPay) is an RBI-registered ICC, CIN U65923TG2016PTC110767.
How to file a complaint against FlexPay?
Step 1: raise inside the FlexPay app. Step 2: email prakash.rajan@vivifin.com. Step 3: no response in 30 days — escalate free to RBI Ombudsman at cms.rbi.org.in (RB-IOS 2026).
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