India Post e-KYC Deadline: Is Your POSB Account Ready?

India Post is making Aadhaar-based e-KYC mandatory for its savings accounts. From September 1, your Post Office Savings Bank account must have a linked mobile number to use the DREAM mobile app. Biometric transactions are now allowed at any branch — not just your home branch.

Here's what happened: India Post has made Aadhaar-based e-KYC the standard for opening and updating Post Office Savings Bank accounts across all branches.. From September 1, 2025, POSB account holders must have a mobile number linked to their account to continue using the DREAM banking app.. Biometric authentication is now enabled at any Branch Post Office, so customers can transact without visiting their home branch — a major shift for rural India..

What you should do: Visit your nearest Branch Post Office with your Aadhaar card and complete e-KYC if you haven't already — it takes under 10 minutes.. Check whether your mobile number is linked to your POSB account before September 1 to avoid losing access to the DREAM app.. If you have elderly parents or relatives with Post Office accounts, help them link their Aadhaar and mobile number before the deadline — many are unaware..

Pro tip: If your fingerprint biometric fails at the post office (common for labourers or elderly), you can request iris-based Aadhaar authentication as an alternative — ask the counter staff specifically for this option.