Tamilnad Mercantile Bank Limited
Private Sector Bank
RBI Registration
- CoR Status
- Valid
- Classification
- Private Sector Bank (PVB)
Contact & Grievance
- Website
- https://www.tmb.in
- Customer Care
- +91-1800-425-0426
- Support Line
- +91-9842-461-461
- Contact Number
- +91-461-232-1382
- Support Email
- customerservice@tmbank.in
- Grievance Officer
- customercare@tmbank.in
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How to contact Tamilnad Mercantile Bank
Tamilnad Mercantile Bank is an RBI-registered private sector bank. The official website is tmb.in.
- Customer care: +91-1800-425-0426 — for account issues, EMI queries, and general product questions.
- Support email: customerservice@tmbank.in — expected first response within 3-5 working days.
- Grievance officer: customercare@tmbank.in — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Tamilnad Mercantile Bank
- First-line (customer care): raise the issue with Tamilnad Mercantile Bank at +91-1800-425-0426 or via email at customerservice@tmbank.in. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at customercare@tmbank.in. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge.
What Tamilnad Mercantile Bank does
Tamilnad Mercantile Bank operates as a Private Sector Bank with a currently valid Certificate of Registration. It is a private commercial bank with full banking licence. You can verify current registration status directly on the RBI NBFC list.
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