Societe Generale
Foreign Bank
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- CoR Status
- Valid
- Classification
- Foreign Bank (FB)
Contact & Grievance
- Customer Care
- +91 22 6630 9500
- Support Line
- +91 11 4350 3000
- Support Email
- sgindia.ccare@socgen.com
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How to contact Societe Generale
Societe Generale is an RBI-registered foreign bank. The official website is societegenerale.asia.
- Customer care: +91 22 6630 9500 — for account issues, EMI queries, and general product questions.
- Support email: sgindia.ccare@socgen.com — expected first response within 3-5 working days.
How to file a complaint against Societe Generale
- First-line (customer care): raise the issue with Societe Generale at +91 22 6630 9500 or via email at sgindia.ccare@socgen.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge.
What Societe Generale does
Societe Generale operates as a Foreign Bank with a currently valid Certificate of Registration. It is a foreign-owned commercial bank operating in India under RBI regulation. You can verify current registration status directly on the RBI NBFC list.
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