Ratlam Industrial Ltd
Investment & Credit Company (NBFC)
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- CIN
- U67120WB1980PLC033222
- RBI Regional Office
- Kolkata
- Classification
- Investment & Credit Company (NBFC) (ICC)
- Registered Address
- 27, Sir R N Mukherjee Road 27, R N Mukherjee Road, Kolkata West Bengal 700001
- RBI-Registered Email
- ja@heilindia.com
Contact & Grievance
- Website (group)
- https://www.heilindia.comRatlam Industrial does not publish a website of its own. This is the group site behind the email address RBI holds on record for the company, so it may not mention Ratlam Industrial by name.
- Customer Care
- +9103322480166
- Support Email
- ho@heilindia.com
- Grievance Officer
- ja@heilindia.com
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How to contact Ratlam Industrial
Ratlam Industrial is an RBI-registered investment & credit company (nbfc). It does not publish a website of its own; contact for it runs through the group at heilindia.com, the domain of the email address RBI holds on record for the company.
- Customer care: +9103322480166 — for account issues, EMI queries, and general product questions.
- Support email: ho@heilindia.com — expected first response within 3-5 working days.
- Grievance officer: ja@heilindia.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Ratlam Industrial
- First-line (customer care): raise the issue with Ratlam Industrial at +9103322480166 or via email at ho@heilindia.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at ja@heilindia.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U67120WB1980PLC033222 in your complaint.
What Ratlam Industrial does
Ratlam Industrial operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN U67120WB1980PLC033222.
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