Protraviny Private Limited
Credit Information Company
RBI Registration
- CIN
- U72200MH2022PTC377935
- RBI Regional Office
- Mumbai
- Classification
- Credit Information Company (CIC)
- Registered Address
- Floor-Grd, Plot - 148, East Army & Navy Building M G Road Kala Ghoda Fort, Mumbai City, Mumbai, Maharashtra, India, 400001
- RBI-Registered Email
- protraviny@tatadigital.com
Contact & Grievance
- Website
- https://www.tatadigital.com
- Customer Care
- +912268858282
- Support Line
- 1800208282638
- Support Email
- contactus@tatadigital.com
- Grievance Officer
- grievances@tataneu.com
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How to contact Protraviny
Protraviny is an RBI-registered credit information company. The official website is tatadigital.com.
- Customer care: +912268858282 — for account issues, EMI queries, and general product questions.
- Support email: contactus@tatadigital.com — expected first response within 3-5 working days.
- Grievance officer: grievances@tataneu.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Protraviny
- First-line (customer care): raise the issue with Protraviny at +912268858282 or via email at contactus@tatadigital.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at grievances@tataneu.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U72200MH2022PTC377935 in your complaint.
What Protraviny does
Protraviny operates as a Credit Information Company. It is authorised to collect and maintain credit information records used in lending decisions. You can verify current registration status directly on the RBI NBFC list using CIN U72200MH2022PTC377935.
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