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CIC

Protraviny Private Limited

Credit Information Company

Verified by GoCredit · Registration details sourced from RBI public records. For complaints, always verify contact details on the lender's official site.

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RBI Registration

CIN
U72200MH2022PTC377935
RBI Regional Office
Mumbai
Classification
Credit Information Company (CIC)
Registered Address
Floor-Grd, Plot - 148, East Army & Navy Building M G Road Kala Ghoda Fort, Mumbai City, Mumbai, Maharashtra, India, 400001
RBI-Registered Email
protraviny@tatadigital.com

Contact & Grievance

Website (group)
https://www.tatadigital.comProtraviny does not publish a website of its own. This is the group site behind the email address RBI holds on record for the company, so it may not mention Protraviny by name.
Customer Care
+912268858282
Support Line
1800208282638
Support Email
contactus@tatadigital.com
Grievance Officer
grievances@tataneu.com

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How to contact Protraviny

Protraviny is an RBI-registered credit information company. It does not publish a website of its own; contact for it runs through the group at tatadigital.com, the domain of the email address RBI holds on record for the company.

  • Customer care: +912268858282 — for account issues, EMI queries, and general product questions.
  • Support email: contactus@tatadigital.com — expected first response within 3-5 working days.
  • Grievance officer: grievances@tataneu.com — use only after customer care has not resolved your issue within 30 days.

How to file a complaint against Protraviny

  1. First-line (customer care): raise the issue with Protraviny at +912268858282 or via email at contactus@tatadigital.com. Note your complaint reference number. They must respond within 30 days.
  2. Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at grievances@tataneu.com. Attach your original complaint reference number and any written correspondence.
  3. Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U72200MH2022PTC377935 in your complaint.

What Protraviny does

Protraviny operates as a Credit Information Company. It is authorised to collect and maintain credit information records used in lending decisions. You can verify current registration status directly on the RBI NBFC list using CIN U72200MH2022PTC377935.

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Source: RBI public records (NBFC and ARC list). GoCredit is not affiliated with or endorsed by Protraviny Private Limited. For official complaints, contact the lender directly or escalate to the RBI Banking Ombudsman.

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