How do I contact Protium?

Customer care: +918828820004. Support email: customerservice@protium.co.in. Grievance officer: nodal.officer@protium.co.in. Official website: https://www.protium.co.in.

How do I file a complaint against Protium?

RBI follows a 3-tier escalation. 1) Raise the issue with Protium customer care (they must respond within 30 days). 2) If unresolved, escalate to the Grievance Officer at nodal.officer@protium.co.in. 3) File a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in — free of charge. Refer to CIN U65999MH2019PLC323293.

Is Protium RBI registered?

Protium is registered with the Reserve Bank of India as an Investment & Credit Company (NBFC) (CIN: U65999MH2019PLC323293). Current status can be verified on the official RBI NBFC list at rbi.org.in.

ICC

Protium Finance Limited

Investment & Credit Company (NBFC)

Verified by GoCredit · Registration details sourced from RBI public records. For complaints, always verify contact details on the lender's official site.

RBI Registration

CIN: U65999MH2019PLC323293
RBI Regional Office: Mumbai
Classification: Investment & Credit Company (NBFC) (ICC)
Registered Address: Nirlon Knowledge Park (Nkp), B6, 2nd Floor, Pahadi Village, Off Western Express Highway, Cama Industrial Estate, Goregaon (East) Mumbai City Maharashtra 400063
RBI-Registered Email: secretarial@protium.co.in

Contact & Grievance

Website: https://www.protium.co.in
Customer Care: +918828820004
Contact Number: +918591984415
Support Email: customerservice@protium.co.in
Grievance Officer: nodal.officer@protium.co.in

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How to contact Protium

Protium is an RBI-registered investment & credit company (nbfc). The official website is protium.co.in.

Customer care: +918828820004 — for account issues, EMI queries, and general product questions.
Support email: customerservice@protium.co.in — expected first response within 3-5 working days.
Grievance officer: nodal.officer@protium.co.in — use only after customer care has not resolved your issue within 30 days.

How to file a complaint against Protium

First-line (customer care): raise the issue with Protium at +918828820004 or via email at customerservice@protium.co.in. Note your complaint reference number. They must respond within 30 days.
Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at nodal.officer@protium.co.in. Attach your original complaint reference number and any written correspondence.
Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U65999MH2019PLC323293 in your complaint.

What Protium does

Protium operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN U65999MH2019PLC323293.

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