Prayas Financial Services Private Limited
Microfinance Institution
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Compare My Offers →RBI Registration
- CIN
- U67190GJ2017PTC096063
- RBI Regional Office
- Ahmedabad
- Classification
- Microfinance Institution (MFI)
- Registered Address
- Satyam-1/308 Amba Business Park Tri Mandir Campus Gandhinagar Gujarat 382421
- RBI-Registered Email
- prayasmail@gmail.com;harish@prayasfinance.com
Contact & Grievance
- Customer Care
- +9118005724548
- Support Email
- care@prayasfinance.com
- Grievance Officer
- complaints@prayasfinance.com
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How to contact Prayas Financial Services
Prayas Financial Services is an RBI-registered microfinance institution. The official website is prayasfinance.com.
- Customer care: +9118005724548 — for account issues, EMI queries, and general product questions.
- Support email: care@prayasfinance.com — expected first response within 3-5 working days.
- Grievance officer: complaints@prayasfinance.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Prayas Financial Services
- First-line (customer care): raise the issue with Prayas Financial Services at +9118005724548 or via email at care@prayasfinance.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at complaints@prayasfinance.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U67190GJ2017PTC096063 in your complaint.
What Prayas Financial Services does
Prayas Financial Services operates as a Microfinance Institution. It is authorised to provide small-ticket unsecured loans to low-income households. You can verify current registration status directly on the RBI NBFC list using CIN U67190GJ2017PTC096063.
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