Orange Retail Finance India Private Limited
Investment & Credit Company (NBFC)
RBI Registration
- CIN
- U65191TN1989PTC018026
- RBI Regional Office
- Chennai
- Classification
- Investment & Credit Company (NBFC) (ICC)
- Registered Address
- 4/363 ,2nd Floor,, Kandanchavadi, Old Mahabalipuram Road, Chennai - 600096
- RBI-Registered Email
- balaji.kumar@orangeretailfinance.com
Contact & Grievance
- Customer Care
- +919585890000
- Support Line
- +914440774077
- Support Email
- customercare@orangeretailfinance.com
- Grievance Officer
- compliance.rbi@orangeretailfinance.com
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How to contact Orange Retail Finance India
Orange Retail Finance India is an RBI-registered investment & credit company (nbfc). The official website is orangeretailfinance.com.
- Customer care: +919585890000 — for account issues, EMI queries, and general product questions.
- Support email: customercare@orangeretailfinance.com — expected first response within 3-5 working days.
- Grievance officer: compliance.rbi@orangeretailfinance.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Orange Retail Finance India
- First-line (customer care): raise the issue with Orange Retail Finance India at +919585890000 or via email at customercare@orangeretailfinance.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at compliance.rbi@orangeretailfinance.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U65191TN1989PTC018026 in your complaint.
What Orange Retail Finance India does
Orange Retail Finance India operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN U65191TN1989PTC018026.
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