How do I contact NPR?

Customer care: +913348496490. Support email: npr1@nprfinance.com. Grievance officer: investors@nprfinance.com. Official website: https://www.nprfinance.com.

How do I file a complaint against NPR?

RBI follows a 3-tier escalation. 1) Raise the issue with NPR customer care (they must respond within 30 days). 2) If unresolved, escalate to the Grievance Officer at investors@nprfinance.com. 3) File a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in — free of charge. Refer to CIN L65921WB1989PLC047091.

Is NPR RBI registered?

NPR is registered with the Reserve Bank of India as an Investment & Credit Company (NBFC) (CIN: L65921WB1989PLC047091). Current status can be verified on the official RBI NBFC list at rbi.org.in.

ICC

NPR Finance Ltd

Investment & Credit Company (NBFC)

Verified by GoCredit · Registration details sourced from RBI public records. For complaints, always verify contact details on the lender's official site.

RBI Registration

CIN: L65921WB1989PLC047091
RBI Regional Office: Kolkata
Classification: Investment & Credit Company (NBFC) (ICC)
Registered Address: Todi Mansion 9Th Floor 1 Lu Shun Sarani Kolkata West Bengal 700073
RBI-Registered Email: rimparoy@nprfinance.com

Contact & Grievance

Website: https://www.nprfinance.com
Customer Care: +913348496490
Support Email: npr1@nprfinance.com
Grievance Officer: investors@nprfinance.com

Looking for a different lender?

Search by company name or the loan app's brand name — many apps lend under a different registered company.

Search the NBFC, not the loan app. Many loan apps are DSAs (including GoCredit) — the actual lender is the NBFC named in your loan agreement.

How to contact NPR

NPR is an RBI-registered investment & credit company (nbfc). The official website is nprfinance.com.

Customer care: +913348496490 — for account issues, EMI queries, and general product questions.
Support email: npr1@nprfinance.com — expected first response within 3-5 working days.
Grievance officer: investors@nprfinance.com — use only after customer care has not resolved your issue within 30 days.

How to file a complaint against NPR

First-line (customer care): raise the issue with NPR at +913348496490 or via email at npr1@nprfinance.com. Note your complaint reference number. They must respond within 30 days.
Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at investors@nprfinance.com. Attach your original complaint reference number and any written correspondence.
Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN L65921WB1989PLC047091 in your complaint.

What NPR does

NPR operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN L65921WB1989PLC047091.

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