National Housing Bank
Financial Institution
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- CoR Status
- Valid
- Classification
- Financial Institution (FI)
Contact & Grievance
- Website
- https://www.nhb.org.in
- Customer Care
- +91-011-39187000
- Support Line
- +91-011-24649031
- Contact Number
- 1800-11-3377
- Support Email
- ho@nhb.org.in
- Grievance Officer
- susanta.padhi@nhb.org.in
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How to contact National Housing Bank
National Housing Bank is an RBI-registered financial institution. The official website is nhb.org.in.
- Customer care: +91-011-39187000 — for account issues, EMI queries, and general product questions.
- Support email: ho@nhb.org.in — expected first response within 3-5 working days.
- Grievance officer: susanta.padhi@nhb.org.in — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against National Housing Bank
- First-line (customer care): raise the issue with National Housing Bank at +91-011-39187000 or via email at ho@nhb.org.in. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at susanta.padhi@nhb.org.in. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge.
What National Housing Bank does
National Housing Bank operates as a Financial Institution with a currently valid Certificate of Registration. It is a specialised financial institution with statutory or RBI-granted mandate. You can verify current registration status directly on the RBI NBFC list.
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