Namra Finance Limited
Microfinance Institution
RBI Registration
- CIN
- U65999GJ2012PLC069596
- RBI Regional Office
- Ahmedabad
- Classification
- Microfinance Institution (MFI)
- Registered Address
- 502-503, Sakar III, Opp Old High Court Off Ashram Road Ahmedabad Gujarat 380014
- RBI-Registered Email
- aalokpatel@armanindia.com
Contact & Grievance
- Website
- https://www.namrafinance.com
- Customer Care
- +917940507000
- Support Line
- +18001027626
- Support Email
- ho@namrafinance.com
- Grievance Officer
- ho@namrafinance.com
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How to contact Namra
Namra is an RBI-registered microfinance institution. The official website is namrafinance.com.
- Customer care: +917940507000 — for account issues, EMI queries, and general product questions.
- Support email: ho@namrafinance.com — expected first response within 3-5 working days.
- Grievance officer: ho@namrafinance.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Namra
- First-line (customer care): raise the issue with Namra at +917940507000 or via email at ho@namrafinance.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at ho@namrafinance.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U65999GJ2012PLC069596 in your complaint.
What Namra does
Namra operates as a Microfinance Institution. It is authorised to provide small-ticket unsecured loans to low-income households. You can verify current registration status directly on the RBI NBFC list using CIN U65999GJ2012PLC069596.
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