Mashreq Bank PSC
Foreign Bank
RBI Registration
- CoR Status
- Valid
- Classification
- Foreign Bank (FB)
Contact & Grievance
- Website
- https://www.mashreq.bank.in
- Customer Care
- +91-22-66327200
- Support Email
- opsindia@mashreq.com
- Grievance Officer
- opsindia@mashreq.com
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How to contact Mashreq Bank PSC
Mashreq Bank PSC is an RBI-registered foreign bank. The official website is mashreq.bank.in.
- Customer care: +91-22-66327200 — for account issues, EMI queries, and general product questions.
- Support email: opsindia@mashreq.com — expected first response within 3-5 working days.
- Grievance officer: opsindia@mashreq.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Mashreq Bank PSC
- First-line (customer care): raise the issue with Mashreq Bank PSC at +91-22-66327200 or via email at opsindia@mashreq.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at opsindia@mashreq.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge.
What Mashreq Bank PSC does
Mashreq Bank PSC operates as a Foreign Bank with a currently valid Certificate of Registration. It is a foreign-owned commercial bank operating in India under RBI regulation. You can verify current registration status directly on the RBI NBFC list.
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