Kotak Infrastructure Debt Fund Limited
IDF
RBI Registration
- CIN
- U65910MH1988PLC048450
- RBI Regional Office
- Mumbai
- Classification
- IDF (IDF)
- Registered Address
- 27BKC, C 27, G Block Bandra Kurla Complex, Bandra (East) Mumbai City Maharashtra 400051
- RBI-Registered Email
- veenu.singla@kotak.com
Contact & Grievance
- Website
- https://kidfl.kotak.com
- Customer Care
- +912243361408
- Support Line
- +912261660565
- Support Email
- ceo.kidf@kotak.com
- Grievance Officer
- grievanceredressal.kidf@kotak.com
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How to contact Kotak Infrastructure Debt Fund
Kotak Infrastructure Debt Fund is an RBI-registered idf. The official website is kidfl.kotak.com.
- Customer care: +912243361408 — for account issues, EMI queries, and general product questions.
- Support email: ceo.kidf@kotak.com — expected first response within 3-5 working days.
- Grievance officer: grievanceredressal.kidf@kotak.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Kotak Infrastructure Debt Fund
- First-line (customer care): raise the issue with Kotak Infrastructure Debt Fund at +912243361408 or via email at ceo.kidf@kotak.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at grievanceredressal.kidf@kotak.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U65910MH1988PLC048450 in your complaint.
What Kotak Infrastructure Debt Fund does
Kotak Infrastructure Debt Fund operates as an IDF. It is regulated under the applicable RBI framework for its licence class. You can verify current registration status directly on the RBI NBFC list using CIN U65910MH1988PLC048450.
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