JM Financial Credit Solutions Limited (Earlier FICS Consultancy Services Ltd)
Investment & Credit Company (NBFC)
RBI Registration
- CIN
- U74140MH1980PLC022644
- RBI Regional Office
- Mumbai
- Classification
- Investment & Credit Company (NBFC) (ICC)
- Registered Address
- 7th Floor, Cnergy Appasaheb Marathe Marg, Prabhadevi Mumbai City Maharashtra 400025
- RBI-Registered Email
- hemant.pandya@jmfl.com
Contact & Grievance
- Customer Care
- +912266303030
- Support Email
- investorrelations.csl@jmfl.com
- Grievance Officer
- shikha.jain@jmfl.com
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How to contact JM Financial Credit Solutions Limited (Earlier FICS Consultancy Services Ltd)
JM Financial Credit Solutions Limited (Earlier FICS Consultancy Services Ltd) is an RBI-registered investment & credit company (nbfc). The official website is jmfinancialcreditsolutions.in.
- Customer care: +912266303030 — for account issues, EMI queries, and general product questions.
- Support email: investorrelations.csl@jmfl.com — expected first response within 3-5 working days.
- Grievance officer: shikha.jain@jmfl.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against JM Financial Credit Solutions Limited (Earlier FICS Consultancy Services Ltd)
- First-line (customer care): raise the issue with JM Financial Credit Solutions Limited (Earlier FICS Consultancy Services Ltd) at +912266303030 or via email at investorrelations.csl@jmfl.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at shikha.jain@jmfl.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U74140MH1980PLC022644 in your complaint.
What JM Financial Credit Solutions Limited (Earlier FICS Consultancy Services Ltd) does
JM Financial Credit Solutions Limited (Earlier FICS Consultancy Services Ltd) operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN U74140MH1980PLC022644.
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