J&K Grameen Bank
Regional Rural Bank
RBI Registration
- CoR Status
- Valid
- Classification
- Regional Rural Bank (RRB)
Contact & Grievance
- Customer Care
- +91-1800-889-0457
- Support Email
- helpdesk@jkgb.in
- Grievance Officer
- grievance.hoj@jkgb.in
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How to contact J&K Grameen Bank
J&K Grameen Bank is an RBI-registered regional rural bank. The official website is jkgrameen.bank.in.
- Customer care: +91-1800-889-0457 — for account issues, EMI queries, and general product questions.
- Support email: helpdesk@jkgb.in — expected first response within 3-5 working days.
- Grievance officer: grievance.hoj@jkgb.in — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against J&K Grameen Bank
- First-line (customer care): raise the issue with J&K Grameen Bank at +91-1800-889-0457 or via email at helpdesk@jkgb.in. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at grievance.hoj@jkgb.in. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge.
What J&K Grameen Bank does
J&K Grameen Bank operates as a Regional Rural Bank with a currently valid Certificate of Registration. It is a state-linked rural bank focused on agriculture and rural-sector lending. You can verify current registration status directly on the RBI NBFC list.
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