ITI Gold Loans Limited [Formerly: United Petro Finance Limited]
Investment & Credit Company (NBFC)
RBI Registration
- CIN
- U65923MH1996PLC310611
- RBI Regional Office
- Mumbai
- Classification
- Investment & Credit Company (NBFC) (ICC)
- Registered Address
- ITI House 36, Dr. R. K. Shirodkar Road Parel Mumbai City Maharashtra 400012
- RBI-Registered Email
- amit.malpani@itiorg.com
Contact & Grievance
- Website
- https://www.itigoldloan.com
- Customer Care
- +919820520200
- Support Email
- glhelpdesk@itiorg.com
- Grievance Officer
- grievance.officergl@itiorg.com
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How to contact ITI Gold Loans Limited [Formerly: United Petro Finance Limited]
ITI Gold Loans Limited [Formerly: United Petro Finance Limited] is an RBI-registered investment & credit company (nbfc). The official website is itigoldloan.com.
- Customer care: +919820520200 — for account issues, EMI queries, and general product questions.
- Support email: glhelpdesk@itiorg.com — expected first response within 3-5 working days.
- Grievance officer: grievance.officergl@itiorg.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against ITI Gold Loans Limited [Formerly: United Petro Finance Limited]
- First-line (customer care): raise the issue with ITI Gold Loans Limited [Formerly: United Petro Finance Limited] at +919820520200 or via email at glhelpdesk@itiorg.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at grievance.officergl@itiorg.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U65923MH1996PLC310611 in your complaint.
What ITI Gold Loans Limited [Formerly: United Petro Finance Limited] does
ITI Gold Loans Limited [Formerly: United Petro Finance Limited] operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN U65923MH1996PLC310611.
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