IIFL Samasta Finance Limited (Formerly Samasta Microfinance Limited)
Microfinance Institution
RBI Registration
- CIN
- U65191KA1995PLC057884
- RBI Regional Office
- Bengaluru
- Classification
- Microfinance Institution (MFI)
- Registered Address
- 110/3, Lalbagh Main Road, Krishnappa Layout Bengaluru (Bangalore) Urban Karnataka 560027
- RBI-Registered Email
- nodalofficer.cgrm@iiflsamasta.com
Contact & Grievance
- Website
- https://iiflsamasta.com
- Customer Care
- +9118001208868
- Contact Number
- +918042913591
- Support Email
- customer.care@iiflsamasta.com
- Grievance Officer
- nodalofficer.cgrm@iiflsamasta.com
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How to contact IIFL Samasta Finance Limited (Formerly Samasta Microfinance Limited)
IIFL Samasta Finance Limited (Formerly Samasta Microfinance Limited) is an RBI-registered microfinance institution. The official website is iiflsamasta.com.
- Customer care: +9118001208868 — for account issues, EMI queries, and general product questions.
- Support email: customer.care@iiflsamasta.com — expected first response within 3-5 working days.
- Grievance officer: nodalofficer.cgrm@iiflsamasta.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against IIFL Samasta Finance Limited (Formerly Samasta Microfinance Limited)
- First-line (customer care): raise the issue with IIFL Samasta Finance Limited (Formerly Samasta Microfinance Limited) at +9118001208868 or via email at customer.care@iiflsamasta.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at nodalofficer.cgrm@iiflsamasta.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U65191KA1995PLC057884 in your complaint.
What IIFL Samasta Finance Limited (Formerly Samasta Microfinance Limited) does
IIFL Samasta Finance Limited (Formerly Samasta Microfinance Limited) operates as a Microfinance Institution. It is authorised to provide small-ticket unsecured loans to low-income households. You can verify current registration status directly on the RBI NBFC list using CIN U65191KA1995PLC057884.
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