IFCI Factors Ltd.
Factor
RBI Registration
- CIN
- U74899DL1995GOI074649
- RBI Regional Office
- New Delhi
- Classification
- Factor (Factor)
- Registered Address
- 10th Floor, IFCI Tower 61, Nehru Place New Delhi. New Delhi 110065
- RBI-Registered Email
- manishjain@ifcifactors.com
Contact & Grievance
- Website
- https://ifcifactors.com
- Customer Care
- +911146412863
- Support Line
- +919958807392
- Support Email
- prafullasharma@ifcifactors.com
- Grievance Officer
- prafullasharma@ifcifactors.com
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How to contact IFCI Factors
IFCI Factors is an RBI-registered factor. The official website is ifcifactors.com.
- Customer care: +911146412863 — for account issues, EMI queries, and general product questions.
- Support email: prafullasharma@ifcifactors.com — expected first response within 3-5 working days.
- Grievance officer: prafullasharma@ifcifactors.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against IFCI Factors
- First-line (customer care): raise the issue with IFCI Factors at +911146412863 or via email at prafullasharma@ifcifactors.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at prafullasharma@ifcifactors.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U74899DL1995GOI074649 in your complaint.
What IFCI Factors does
IFCI Factors operates as a Factor. It is regulated under the applicable RBI framework for its licence class. You can verify current registration status directly on the RBI NBFC list using CIN U74899DL1995GOI074649.
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