Grameen Shakti Microfinance Services Private Limited
Microfinance Institution
RBI Registration
- CIN
- U51434WB1993PTC058849
- RBI Regional Office
- Kolkata
- Classification
- Microfinance Institution (MFI)
- Registered Address
- 13/2, Ashutosh Chaterjee Road, Dhakuria, Kolkata West Bengal 700031
- RBI-Registered Email
- info@grameenshakti.co.in
Contact & Grievance
- Website
- https://grameenshakti.co.in
- Contact Number
- +919230072300
- Support Email
- info@grameenshakti.co.in
- Grievance Officer
- gro@grameenshakti.co.in
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How to contact Grameen Shakti Microfinance Services
Grameen Shakti Microfinance Services is an RBI-registered microfinance institution. The official website is grameenshakti.co.in.
- Support email: info@grameenshakti.co.in — expected first response within 3-5 working days.
- Grievance officer: gro@grameenshakti.co.in — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Grameen Shakti Microfinance Services
- First-line (customer care): raise the issue with Grameen Shakti Microfinance Services or via email at info@grameenshakti.co.in. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at gro@grameenshakti.co.in. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U51434WB1993PTC058849 in your complaint.
What Grameen Shakti Microfinance Services does
Grameen Shakti Microfinance Services operates as a Microfinance Institution. It is authorised to provide small-ticket unsecured loans to low-income households. You can verify current registration status directly on the RBI NBFC list using CIN U51434WB1993PTC058849.
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