Elara Finance India Private Limited
Investment & Credit Company (NBFC)
RBI Registration
- CIN
- U65191MH2011PTC213471
- RBI Regional Office
- Mumbai
- Classification
- Investment & Credit Company (NBFC) (ICC)
- Registered Address
- Indiabulls Finance Centre, Tower 3, 21st Floor, Senapati Bapat Marg, Elphinstone Road West, Mumbai City Maharashtra 400013
- RBI-Registered Email
- efinroc@elaracapital.com
Contact & Grievance
- Website
- https://elaracapital.com
- Customer Care
- +912261648500
- Support Email
- efinroc@elaracapital.com
- Grievance Officer
- efinroc@elaracapital.com
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How to contact Elara Finance India
Elara Finance India is an RBI-registered investment & credit company (nbfc). The official website is elaracapital.com.
- Customer care: +912261648500 — for account issues, EMI queries, and general product questions.
- Support email: efinroc@elaracapital.com — expected first response within 3-5 working days.
- Grievance officer: efinroc@elaracapital.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Elara Finance India
- First-line (customer care): raise the issue with Elara Finance India at +912261648500 or via email at efinroc@elaracapital.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at efinroc@elaracapital.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U65191MH2011PTC213471 in your complaint.
What Elara Finance India does
Elara Finance India operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN U65191MH2011PTC213471.
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