Edelweiss Retail Finance Limited(Formerly - Affluent Dealcom (P) Ltd)
Investment & Credit Company (NBFC)
RBI Registration
- CIN
- U67120MH1997PLC285490
- RBI Regional Office
- Mumbai
- Classification
- Investment & Credit Company (NBFC) (ICC)
- Registered Address
- Tower 3, Wing B, Kohinoor City Mall, Kohinoor City, Kirol Road, Kurla (West) Mumbai City Maharashtra 400070
- RBI-Registered Email
- Rfcompliance@eclf.com
Contact & Grievance
- Customer Care
- +9118001026372
- Support Line
- +912243428056
- Support Email
- assistance@eclf.com
- Grievance Officer
- grievances@eclf.com
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How to contact Edelweiss Retail Finance Limited(Formerly - Affluent Dealcom (P) Ltd)
Edelweiss Retail Finance Limited(Formerly - Affluent Dealcom (P) Ltd) is an RBI-registered investment & credit company (nbfc). The official website is edelweissretailfin.com.
- Customer care: +9118001026372 — for account issues, EMI queries, and general product questions.
- Support email: assistance@eclf.com — expected first response within 3-5 working days.
- Grievance officer: grievances@eclf.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Edelweiss Retail Finance Limited(Formerly - Affluent Dealcom (P) Ltd)
- First-line (customer care): raise the issue with Edelweiss Retail Finance Limited(Formerly - Affluent Dealcom (P) Ltd) at +9118001026372 or via email at assistance@eclf.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at grievances@eclf.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U67120MH1997PLC285490 in your complaint.
What Edelweiss Retail Finance Limited(Formerly - Affluent Dealcom (P) Ltd) does
Edelweiss Retail Finance Limited(Formerly - Affluent Dealcom (P) Ltd) operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN U67120MH1997PLC285490.
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