City Union Bank Limited
Private Sector Bank
RBI Registration
- CoR Status
- Valid
- Classification
- Private Sector Bank (PVB)
Loan apps operated by City Union Bank
This lender reports 3 digital lending apps to the RBI. If an app on your phone is on this list, City Union Bank is the entity that lends the money and handles your grievance.
Source: RBI's directory of Digital Lending Apps deployed by Regulated Entities, as reported by the entity. A listing is a disclosure by City Union Bank, not an RBI endorsement. Check any loan app →
Contact & Grievance
- Customer Care
- +91-18001205000
- Support Line
- +91-44-71225000
- Contact Number
- +91-435-2402322
- Support Email
- customercare@cityunionbank.in
- Grievance Officer
- complaints_grievances@cityunionbank.in
Looking for a different lender?
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How to contact City Union Bank
City Union Bank is an RBI-registered private sector bank. The official website is cityunionbank.com.
- Customer care: +91-18001205000 — for account issues, EMI queries, and general product questions.
- Support email: customercare@cityunionbank.in — expected first response within 3-5 working days.
- Grievance officer: complaints_grievances@cityunionbank.in — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against City Union Bank
- First-line (customer care): raise the issue with City Union Bank at +91-18001205000 or via email at customercare@cityunionbank.in. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at complaints_grievances@cityunionbank.in. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge.
What City Union Bank does
City Union Bank operates as a Private Sector Bank with a currently valid Certificate of Registration. It is a private commercial bank with full banking licence. You can verify current registration status directly on the RBI NBFC list.
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