Citra Financials Private Limited
Investment & Credit Company (NBFC)
RBI Registration
- CIN
- U65190DL2020PTC360905
- RBI Regional Office
- New Delhi
- Classification
- Investment & Credit Company (NBFC) (ICC)
- Registered Address
- D 15 Defence Colony New DelhiSouth Delhi New Delhi 110024
- RBI-Registered Email
- contact@citra.co.in
Loan apps operated by Citra Financials
This lender reports one digital lending app to the RBI. If an app on your phone is on this list, Citra Financials is the entity that lends the money and handles your grievance.
Source: RBI's directory of Digital Lending Apps deployed by Regulated Entities, as reported by the entity. A listing is a disclosure by Citra Financials, not an RBI endorsement. Check any loan app →
Contact & Grievance
- Website
- https://www.citra.co.in
- Customer Care
- +911142451148
- Support Email
- contact@citra.co.in
- Grievance Officer
- grievance@citra.co.in
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How to contact Citra Financials
Citra Financials is an RBI-registered investment & credit company (nbfc). The official website is citra.co.in.
- Customer care: +911142451148 — for account issues, EMI queries, and general product questions.
- Support email: contact@citra.co.in — expected first response within 3-5 working days.
- Grievance officer: grievance@citra.co.in — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Citra Financials
- First-line (customer care): raise the issue with Citra Financials at +911142451148 or via email at contact@citra.co.in. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at grievance@citra.co.in. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U65190DL2020PTC360905 in your complaint.
What Citra Financials does
Citra Financials operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN U65190DL2020PTC360905.
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