Citicorp Finance (India) Limited (Formerly Citi Financial Consumer Finance India Ltd)
Investment & Credit Company (NBFC)
RBI Registration
- CIN
- U65910MH1997PLC253897
- RBI Regional Office
- Mumbai
- Classification
- Investment & Credit Company (NBFC) (ICC)
- Registered Address
- 8th Floor, First International Financial Center G Block, Bandra Kurla Complex, Bandra East Mumbai Suburban Maharashtra 400098
- RBI-Registered Email
- kedar.kadam@citi.com
Contact & Grievance
- Customer Care
- +912261757250
- Support Line
- +912240018311
- Support Email
- serviceindia.cfil@citi.com
- Grievance Officer
- sameer.upadhyay@citi.com
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How to contact Citicorp Finance (India) Limited (Formerly Citi Financial Consumer Finance India Ltd)
Citicorp Finance (India) Limited (Formerly Citi Financial Consumer Finance India Ltd) is an RBI-registered investment & credit company (nbfc). The official website is citicorpfinance.co.in.
- Customer care: +912261757250 — for account issues, EMI queries, and general product questions.
- Support email: serviceindia.cfil@citi.com — expected first response within 3-5 working days.
- Grievance officer: sameer.upadhyay@citi.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Citicorp Finance (India) Limited (Formerly Citi Financial Consumer Finance India Ltd)
- First-line (customer care): raise the issue with Citicorp Finance (India) Limited (Formerly Citi Financial Consumer Finance India Ltd) at +912261757250 or via email at serviceindia.cfil@citi.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at sameer.upadhyay@citi.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U65910MH1997PLC253897 in your complaint.
What Citicorp Finance (India) Limited (Formerly Citi Financial Consumer Finance India Ltd) does
Citicorp Finance (India) Limited (Formerly Citi Financial Consumer Finance India Ltd) operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN U65910MH1997PLC253897.
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