Cholamandalam Financial Holdings Limited
Credit Information Company
RBI Registration
- CIN
- L65100TN1949PLC002905
- RBI Regional Office
- Chennai
- Classification
- Credit Information Company (CIC)
- Registered Address
- "Dare House", No. 234, NSC Bose Road Chennai Tamil Nadu 600001
- RBI-Registered Email
- krithikae@cfhl.murugappa.com
Contact & Grievance
- Website
- https://www.cholafhl.com
- Customer Care
- +914442177770
- Support Line
- +914425306486
- Contact Number
- +914440907638
- Support Email
- investorservices@cfhl.murugappa.com
- Grievance Officer
- krithikae@cfhl.murugappa.com
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How to contact Cholamandalam Financial Holdings
Cholamandalam Financial Holdings is an RBI-registered credit information company. The official website is cholafhl.com.
- Customer care: +914442177770 — for account issues, EMI queries, and general product questions.
- Support email: investorservices@cfhl.murugappa.com — expected first response within 3-5 working days.
- Grievance officer: krithikae@cfhl.murugappa.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Cholamandalam Financial Holdings
- First-line (customer care): raise the issue with Cholamandalam Financial Holdings at +914442177770 or via email at investorservices@cfhl.murugappa.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at krithikae@cfhl.murugappa.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN L65100TN1949PLC002905 in your complaint.
What Cholamandalam Financial Holdings does
Cholamandalam Financial Holdings operates as a Credit Information Company. It is authorised to collect and maintain credit information records used in lending decisions. You can verify current registration status directly on the RBI NBFC list using CIN L65100TN1949PLC002905.
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