Chhattisgarh Rajya Gramin Bank
Regional Rural Bank
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Compare My Offers →RBI Registration
- CoR Status
- Valid
- Classification
- Regional Rural Bank (RRB)
Contact & Grievance
- Website
- https://cgb.bank.in
- Customer Care
- +91-1800-233-2300
- Contact Number
- +91-1800-123-6230
- Support Email
- care@cgb.bank.in
- Grievance Officer
- gm.vigilance.ho@cgbank.in
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How to contact Chhattisgarh Rajya Gramin Bank
Chhattisgarh Rajya Gramin Bank is an RBI-registered regional rural bank. The official website is cgb.bank.in.
- Customer care: +91-1800-233-2300 — for account issues, EMI queries, and general product questions.
- Support email: care@cgb.bank.in — expected first response within 3-5 working days.
- Grievance officer: gm.vigilance.ho@cgbank.in — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Chhattisgarh Rajya Gramin Bank
- First-line (customer care): raise the issue with Chhattisgarh Rajya Gramin Bank at +91-1800-233-2300 or via email at care@cgb.bank.in. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at gm.vigilance.ho@cgbank.in. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge.
What Chhattisgarh Rajya Gramin Bank does
Chhattisgarh Rajya Gramin Bank operates as a Regional Rural Bank with a currently valid Certificate of Registration. It is a state-linked rural bank focused on agriculture and rural-sector lending. You can verify current registration status directly on the RBI NBFC list.
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