Chaitanya India Fin Credit Private Limited
Microfinance Institution
RBI Registration
- CIN
- U67190MH2009PTC427833
- RBI Regional Office
- Mumbai
- Classification
- Microfinance Institution (MFI)
- Registered Address
- Sunshine Tower, Level 20, Senapati Bapat Marg, Elphinstone Road, Mumbai, Mumbai- 400013, Maharashtra, India.
- RBI-Registered Email
- gro.cifcpl@chaitanyaindia.in; samyuktha.s@chaitanyaindia.in
Contact & Grievance
- Customer Care
- +918026756767
- Support Line
- +918026750010
- Support Email
- customer.care@chaitanyaindia.in
- Grievance Officer
- gro.cifcpl@chaitanyaindia.in
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How to contact Chaitanya India Fin Credit
Chaitanya India Fin Credit is an RBI-registered microfinance institution. The official website is chaitanyaindia.in.
- Customer care: +918026756767 — for account issues, EMI queries, and general product questions.
- Support email: customer.care@chaitanyaindia.in — expected first response within 3-5 working days.
- Grievance officer: gro.cifcpl@chaitanyaindia.in — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Chaitanya India Fin Credit
- First-line (customer care): raise the issue with Chaitanya India Fin Credit at +918026756767 or via email at customer.care@chaitanyaindia.in. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at gro.cifcpl@chaitanyaindia.in. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U67190MH2009PTC427833 in your complaint.
What Chaitanya India Fin Credit does
Chaitanya India Fin Credit operates as a Microfinance Institution. It is authorised to provide small-ticket unsecured loans to low-income households. You can verify current registration status directly on the RBI NBFC list using CIN U67190MH2009PTC427833.
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