Caterpillar Financial Services India Private Limited
Investment & Credit Company (NBFC)
RBI Registration
- CIN
- U93095KA2018FTC144448
- RBI Regional Office
- Bengaluru
- Classification
- Investment & Credit Company (NBFC) (ICC)
- Registered Address
- 6th Floor, Tower B, Prestige Shantiniketan, The Business Precinct, Whitefield Main Road, Bangalore Karnataka 560066
- RBI-Registered Email
- Pritish.Dash@cat.com;yeshoda.krishnappa@cat.com
Contact & Grievance
- Website
- https://www.cat.com
- Customer Care
- +918037693108
- Support Line
- +919513512120
- Contact Number
- +919513516916
- Support Email
- cfsi.customerservice@cat.com
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How to contact Caterpillar Financial Services India
Caterpillar Financial Services India is an RBI-registered investment & credit company (nbfc). The official website is cat.com.
- Customer care: +918037693108 — for account issues, EMI queries, and general product questions.
- Support email: cfsi.customerservice@cat.com — expected first response within 3-5 working days.
How to file a complaint against Caterpillar Financial Services India
- First-line (customer care): raise the issue with Caterpillar Financial Services India at +918037693108 or via email at cfsi.customerservice@cat.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U93095KA2018FTC144448 in your complaint.
What Caterpillar Financial Services India does
Caterpillar Financial Services India operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN U93095KA2018FTC144448.
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