Bandhan Financial Services Limited
Credit Information Company
RBI Registration
- CIN
- U70101WB1995PLC073339
- RBI Regional Office
- Kolkata
- Classification
- Credit Information Company (CIC)
- Registered Address
- DN-32, Sector-V, Salt Lake, North 24 Parganas, West Bengal 700091
- RBI-Registered Email
- info@bandhanmf.com
Contact & Grievance
- Website
- https://www.bandhangroup.com
- Support Email
- info@bandhangroup.com
- Grievance Officer
- companysecretary@bandhangroup.com
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How to contact Bandhan Financial Services
Bandhan Financial Services is an RBI-registered credit information company. The official website is bandhangroup.com.
- Support email: info@bandhangroup.com — expected first response within 3-5 working days.
- Grievance officer: companysecretary@bandhangroup.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Bandhan Financial Services
- First-line (customer care): raise the issue with Bandhan Financial Services or via email at info@bandhangroup.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at companysecretary@bandhangroup.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U70101WB1995PLC073339 in your complaint.
What Bandhan Financial Services does
Bandhan Financial Services operates as a Credit Information Company. It is authorised to collect and maintain credit information records used in lending decisions. You can verify current registration status directly on the RBI NBFC list using CIN U70101WB1995PLC073339.
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