Bandhan Bank Limited
Private Sector Bank
RBI Registration
- CoR Status
- Valid
- Classification
- Private Sector Bank (PVB)
Contact & Grievance
- Website
- https://www.bandhanbank.com
- Customer Care
- +91-1800-258-8181
- Support Line
- +91-33-6633-3333
- Contact Number
- +91-33-4045-6353
- Support Email
- customercare@bandhanbank.com
- Grievance Officer
- grievanceredressalmanager@bandhanbank.com
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How to contact Bandhan Bank
Bandhan Bank is an RBI-registered private sector bank. The official website is bandhanbank.com.
- Customer care: +91-1800-258-8181 — for account issues, EMI queries, and general product questions.
- Support email: customercare@bandhanbank.com — expected first response within 3-5 working days.
- Grievance officer: grievanceredressalmanager@bandhanbank.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Bandhan Bank
- First-line (customer care): raise the issue with Bandhan Bank at +91-1800-258-8181 or via email at customercare@bandhanbank.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at grievanceredressalmanager@bandhanbank.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge.
What Bandhan Bank does
Bandhan Bank operates as a Private Sector Bank with a currently valid Certificate of Registration. It is a private commercial bank with full banking licence. You can verify current registration status directly on the RBI NBFC list.
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