How do I contact Autotrac?

Customer care: +911244141284. Support email: customer.care@atfl.co.in. Grievance officer: mohit.mittal@atfl.co.in. Official website: https://www.aflfinance.com.

How do I file a complaint against Autotrac?

RBI follows a 3-tier escalation. 1) Raise the issue with Autotrac customer care (they must respond within 30 days). 2) If unresolved, escalate to the Grievance Officer at mohit.mittal@atfl.co.in. 3) File a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in — free of charge. Refer to CIN U65100DL2001PLC111486.

Is Autotrac RBI registered?

Autotrac is registered with the Reserve Bank of India as an Investment & Credit Company (NBFC) (CIN: U65100DL2001PLC111486). Current status can be verified on the official RBI NBFC list at rbi.org.in.

ICC

Autotrac Finance Limited

Investment & Credit Company (NBFC)

Verified by GoCredit · Registration details sourced from RBI public records. For complaints, always verify contact details on the lender's official site.

RBI Registration

CIN: U65100DL2001PLC111486
RBI Regional Office: New Delhi
Classification: Investment & Credit Company (NBFC) (ICC)
Registered Address: 283, Agcr Enclave, Karkardooma, Delhi 110092
RBI-Registered Email: mohit.mittal@atfl.co.in

Contact & Grievance

Website: https://www.aflfinance.com
Customer Care: +911244141284
Support Line: 18001031599
Contact Number: +911204135935
Support Email: customer.care@atfl.co.in
Grievance Officer: mohit.mittal@atfl.co.in

Looking for a different lender?

Search by company name or the loan app's brand name — many apps lend under a different registered company.

Search the NBFC, not the loan app. Many loan apps are DSAs (including GoCredit) — the actual lender is the NBFC named in your loan agreement.

How to contact Autotrac

Autotrac is an RBI-registered investment & credit company (nbfc). The official website is aflfinance.com.

Customer care: +911244141284 — for account issues, EMI queries, and general product questions.
Support email: customer.care@atfl.co.in — expected first response within 3-5 working days.
Grievance officer: mohit.mittal@atfl.co.in — use only after customer care has not resolved your issue within 30 days.

How to file a complaint against Autotrac

First-line (customer care): raise the issue with Autotrac at +911244141284 or via email at customer.care@atfl.co.in. Note your complaint reference number. They must respond within 30 days.
Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at mohit.mittal@atfl.co.in. Attach your original complaint reference number and any written correspondence.
Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U65100DL2001PLC111486 in your complaint.

What Autotrac does

Autotrac operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN U65100DL2001PLC111486.

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