P2P
5Paisa P2P Limited
Peer-to-Peer Lender
Verified by GoCredit · Registration details sourced from RBI public records. For complaints, always verify contact details on the lender's official site.
RBI Registration
- CIN
- U67120MH2017PLC302564
- RBI Regional Office
- Mumbai
- Classification
- Peer-to-Peer Lender (P2P)
- Registered Address
- IIFL House, Sun Infotech Park, B-23, Thane Industrial Area, Wagle Estate, Thane Maharashtra 400604
- RBI-Registered Email
- csteam@5paisa.com
Contact & Grievance
- Website
- https://www.5paisaloans.com
- Customer Care
- +91 8976789767
- Support Line
- +91 89766 89766
- Support Email
- support@5paisa.com
- Grievance Officer
- grievance@5paisaloans.com
How to contact 5Paisa P2P
5Paisa P2P is an RBI-registered peer-to-peer lender. The official website is 5paisaloans.com.
- Customer care: +91 8976789767 — for account issues, EMI queries, and general product questions.
- Support email: support@5paisa.com — expected first response within 3-5 working days.
- Grievance officer: grievance@5paisaloans.com — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against 5Paisa P2P
- First-line (customer care): raise the issue with 5Paisa P2P at +91 8976789767 or via email at support@5paisa.com. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at grievance@5paisaloans.com. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U67120MH2017PLC302564 in your complaint.
What 5Paisa P2P does
5Paisa P2P operates as a Peer-to-Peer Lender. It is licensed to operate a peer-to-peer lending marketplace under RBI's P2P framework. You can verify current registration status directly on the RBI NBFC list using CIN U67120MH2017PLC302564.
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