360 ONE Prime Limited (Formerly : IIFL Wealth Prime Limited and IIFL Wealth Finance Ltd)
Investment & Credit Company (NBFC)
RBI Registration
- CIN
- U65990MH1994PLC080646
- RBI Regional Office
- Mumbai
- Classification
- Investment & Credit Company (NBFC) (ICC)
- Registered Address
- IIFL Wealth Prime Limited 6th Floor, IIFL Centre, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai City Maharashtra 400013
- RBI-Registered Email
- grievance@360.one
Contact & Grievance
- Website
- https://www.360.one
- Customer Care
- +91 22 4876 5600
- Support Line
- +91 22 4876 5845
- Support Email
- nbfcops@360.one
- Grievance Officer
- grievance@360.one
How to contact 360 ONE Prime Limited (Formerly : IIFL Wealth Prime Limited and IIFL Wealth Finance Ltd)
360 ONE Prime Limited (Formerly : IIFL Wealth Prime Limited and IIFL Wealth Finance Ltd) is an RBI-registered investment & credit company (nbfc). The official website is 360.one.
- Customer care: +91 22 4876 5600 — for account issues, EMI queries, and general product questions.
- Support email: nbfcops@360.one — expected first response within 3-5 working days.
- Grievance officer: grievance@360.one — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against 360 ONE Prime Limited (Formerly : IIFL Wealth Prime Limited and IIFL Wealth Finance Ltd)
- First-line (customer care): raise the issue with 360 ONE Prime Limited (Formerly : IIFL Wealth Prime Limited and IIFL Wealth Finance Ltd) at +91 22 4876 5600 or via email at nbfcops@360.one. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at grievance@360.one. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge. Refer to CIN U65990MH1994PLC080646 in your complaint.
What 360 ONE Prime Limited (Formerly : IIFL Wealth Prime Limited and IIFL Wealth Finance Ltd) does
360 ONE Prime Limited (Formerly : IIFL Wealth Prime Limited and IIFL Wealth Finance Ltd) operates as an Investment & Credit Company (NBFC). It is licensed to extend loans and credit facilities, and to make investments in securities. You can verify current registration status directly on the RBI NBFC list using CIN U65990MH1994PLC080646.
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