StuCred — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the StuCred loan app.
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Common questions about StuCred
Is StuCred RBI registered?
Yes. StuCred is the consumer-facing brand of Kreon Finnancial Services Limited, a Investment & Credit Company (NBFC) registered with the Reserve Bank of India (CIN L65921TN1994PLC029317), with its registered office under the RBI Chennai regional office.
Who is the real lender behind the StuCred app?
Kreon Finnancial Services Limited is the regulated entity that issues loans through the StuCred brand. The RBI registration record is verifiable on the RBI's public NBFC list. Registered office: 26, 22nd Street, Rathinam Nagar, Thiruvanmiyur, Chennai - 600041.
What is the StuCred customer care number?
StuCred customer care details are managed by Kreon Finnancial Services Limited. The RBI-registered email on record is info@kreon.in. For phone support, check inside the StuCred app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against StuCred?
Three-step escalation: (1) Raise a complaint in the StuCred app or write to Kreon Finnancial Services Limited at investor.relations@kreon.in. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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The safety verdict page shows StuCred's RBI registration status, the regulated entity behind the app, and its grievance officer's verified contact.
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